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Frequently Asked Questions

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General FAQ

LEGOLAND® Korea Resort is the ultimate LEGO® theme park and hotel destination for kids ages 2-12 and their families! It will be the first global theme park in Korea and the tenth LEGOLAND® in the world following Denmark, UK, California, Germany, Florida, Malaysia, Dubai, Japan and New York.

LEGOLAND® Korea Resort will be the first LEGOLAND® Resort to be built on an island and will be “The most beautiful LEGOLAND® Park in the world.”

It will be the perfect destination for your family offering ultimate LEGO® experience - a day at LEGOLAND® Korea and a night at LEGOLAND® Hotel!

You’ll find more than 40 interactive rides, shows and attractions, allowing kids and their families to spend a whole day together – or even several days – exploring seven LEGO-themed “Lands” each inspired by the popular LEGO® brick series.

The Resort will feature 15,000 LEGO® models, containing 30 million LEGO® bricks. You’ll also be able to extend your visit with a stay at our 154-room LEGOLAND Hotel that is located right at the main entrance of LEGOLAND Korea. Explore the map.

It will be fully LEGO-themed with interactive LEGO® features throughout.

LEGOLAND® Korea Resort will include signature attractions that have contributed to the popularity of LEGOLAND® Parks around the world. You can expect to see Driving School, where kids learn to drive a LEGO® themed car. The Dragon roller coaster will excite young children without being too scary and a LEGO® 4D movie theater will be showing a selection of custom LEGO® movies. Miniland is the heart of every LEGOLAND® Park and includes 7 themed cities with iconic landscapes in miniature scale built out of millions of LEGO® bricks, which offer authentic entertainment to all visiting families.

Our full site is more than 70 acres that involve buildings, rides, and attractions built of LEGO® bricks.

While our Resort will be designed primarily for kids ages 2-12, guests of all ages are welcome! Most of our rides and attractions are meant for the entire family to enjoy together.

The Resort is located on Jung-do island, Chuncheon-si, within 2 hours drive from

Great Seoul Metropolitan area by car.

LEGOLAND® Korea Resort is opening on May 5th in 2022.

LEGOLAND® Korea Resort is owned by Merlin Entertainments Group, the second-largest visitor attraction operator in the world (and the largest in Europe). Merlin operates more than 125 attractions worldwide, more than 30 of them, including iconic brands such as Madame Tussauds and SEA LIFE Aquariums that you can also visit in Busan, Korea.

LEGOLAND® Korea Resort and LEGO® Korea work closely together but are independent corporations. LEGOLAND® Korea Resort is affiliated to Merlin Entertainments Group which operates and manages global theme parks around the world.

Visit LEGOLAND.kr and sign up for exclusive e-mail alerts – or follow us on our social

media channel.

Instagram: https://www.instagram.com/legolandkorearesort/

Facebook : https://www.facebook.com/LEGOLANDKoreaResort

Kakaotalk Plus friends : http://pf.kakao.com/_UtHgK

Naver blog : https://blog.naver.com/legolandkorearesort

We’re still building our team right now! We’ll be hiring about 1,000 Model Citizens by the time we open. The recruiting details and schedule will be posted on our official website and LinkedIn channel.

Pass related FAQ

The Annual Pass is the most affordable way to experience LEGOLAND® Korea Resort!

It allows you 1 year admission to LEGOLAND® Korea during Park operation days

 

* Depending on the pass type some blackout dates apply, including peak times during summer season and holidays. Full operating calendar will be released closer to Park opening.

Our Annual Passes are released in the autumn and winter of 2021 – starting from 30th September 2021 with our First to Play Pass, which gives you the once-in-a-lifetime opportunity to experience LEGOLAND® Korea Resort before it opens at a special Preview Day period!

Currently, we have Standard Pass, Gold Pass and Platinum pass available for purchase.

The current prices of Annual Pass are same as below :

Standard Pass = 109,000 KRW

Gold Pass =  159,000 KRW

Platinum Pass = 239,000 KRW

Annual Passes are on sale through our website: www.LEGOLAND.kr

Standard Pass is a Value Pass - Some blackout dates include select weekends and holidays.

Benefits

- 1 year admission to LEGOLAND® Korea during Park operation days

 

[ Blackout dates 2022 ]

 May   5, 6, 7, 8, 14, 15, 21, 22, 28, 29

 June   4, 5, 11, 18, 25

 July   23, 24, 30, 31

 Aug   6, 7, 13, 14, 15, 20, 27

 Sep   3, 9, 10, 11, 17, 18, 24, 25

 Oct  1, 2, 3, 8, 9, 10, 15, 16, 22, 23, 29, 30

 Nov  5

 Dec  24

 April (2023) 1, 8, 15, 22, 29

 

- 10% Discount on LEGOLAND® Korea Hotel accommodation (blackout dates may apply, not accepted with other discount promotion)

- Receive 1 free Apple Fry on your Birthday

- LEGOLAND® Korea Resort Speical offers, event invitation

 

Gold Pass has Best Value! - Blackout days only on peak days

Benefits

- 1 year admission to LEGOLAND® Korea during Park operation days

 

[ Blackout dates 2022 ]

  May 5, 7, 8, 14, 21

  July 30

  August 6, 13, 14

  September 10, 11

  October 1, 2, 8, 9

 

- 10% Discount on all Food and Beverage locations in the LEGOLAND® Korea Resort

- 10% Discount on Retail transactions in any of the LEGOLAND® Korea Resort

- 15% off luxury stroller rental

- 10% Discount on LEGOLAND® Korea Hotel accommodation (blackout dates may apply, not accepted with other discount promotion)

- Childs get 1 free meal (with paid adult meal) - Mon~Fri

- Receive 1 free Apple Fry on your Birthday

- LEGOLAND® Korea Resort Special offers, event invitation

 

Platinum Pass is all inclusive!

Benefits

- 1 year admission to LEGOLAND® Korea with NO Blackout dates during Park operation days

- 20% Discount on all Food and Beverage locations in the LEGOLAND Korea Resort

- 10% Discount on Retail transactions in any of the LEGOLAND Korea Resort

- 30% off luxury stroller rental

- 10% Discount on LEGOLAND® Korea Hotel accommodation (blackout dates may apply, not accepted with other discount promotion)

- Childs get 1 free meal (with paid adult meal) - Mon~Fri

- Receive 1 free Apple Fry on your Birthday

- LEGOLAND® Korea Resort Speical offers, event invitation

 

* Please note:

- Operation Calendar will be open close to the Grand Opening

- Parking is not included

- Your pass is valid for one year from the first visit after LEGOLAND Korea's opening on May 5th 2022.

- Some retail products may not be discounted.

Blackout dates are pre-determined dates where your Annual Pass will not provide admission to LEGOLAND® Korea Resort. Blackout dates typically include peak times during the summer season and holidays. A full operating calendar will be released closer to Grand Opening.

In principle, the annual pass cannot be transferred, sold, or rented.

However, you can claim the transfer in very few cases of force majeure for a certain period of time.

If more than 6 months have elapsed from the date of activation or if the transferor has entered the LEGOLAND® Korea Resort at least once, the transfer is not possible in any case.

Please email us at LLKR.Experiences@LEGOLAND.com and a member of our Guest Communications team will be happy to assist you.

Yes, you will need a reservation to visit. We will update later on how to make a reservation.

To ensure the best possible guest experience, allow for social distancing and comply with capacity limits set by Korea State, all guests will need to reserve a day to visit in advance.

Detail information is coming soon! Stay tuned for the updates.

Your Annual Pass is good for unlimited visits for 1 year after you activate it! Some blackout dates will apply. We’ll release our full operating calendar closer to our Grand Opening.  Annual Pass must be activated within 3 months of purchase. (If you purchased the pass before the grand opening, activation will automatically start 3 months after the Grand Opening.)

 

- Invitation to Preview day events

- 10% Discount on all Food and Beverage locations in the LEGOLAND Korea Resort
- 10% Discount on Retail transactions in any of the LEGOLAND Korea Resort (Some items can be excluded)
- 15% off luxury stroller rental
- 10% Discount on LEGOLAND Korea Hotel accommodation (blackout dates may apply, not accepted with other discount promotion)
- Childs get 1 free meal (with paid adult meal) - Mon~Fri
- Receive 1 free Apple Fry on your Birthday
- LEGOLAND Korea Resort Special offers, event invitation

1st to Play is a limited-edition annual pass that has the same benefits as the Gold Pass among the Annual Pass and has once in a life time benefit to visit the park  during the preview period. There will be a chance to upgrade your 1st to Play pass to a Platinum pass. Of course, you can keep the benefits of the 1st to Play Pass including the preview event prior to the Grand Opening. We will update you with further information. 

We will inform you how and when 1st to Play holders can upgrade to Platinum Pass later. Stay tuned to our News letter for the updates!

 

The online ticket and receipt will be sent to the contact (SMS) and email you provided at the time of purchase. You can enter by printing the barcode on the receipt or by presenting the barcode image to the ticket office staff on mobile.

Our Annual Passes are valid for 12 months after your first admission into LEGOLAND® Korea Resort. 

The 1st to Play Pass is valid for 365 days after your first admission into LEGOLAND® Korea Resort. Your admission into the pre-opening Preview Day event will not count as your first admission! 

However, you must visit the LEGOLAND Korea Resort within 90 days of purchase to activate the ticket (activated upon entry), and it will be automatically activated after 90 days.

Payment cancellation requests can only be made within 7 days of purchase. Cancellation requests can be made from the 'Purchase Cancellation and Ticket Resend Request' menu on the homepage. Cancellation of all payments (credit card/debit card/mobile pay, etc.) takes about 7 working days.

 * There is a difference of 1-2 days for each credit card company, but the exact date of cancellation can be confirmed only by inquiring directly with the credit card company.

All annual passes & tickets for LEGOLAND Korea Resort are sent in the form of online tickets, and there is no separate physical card.

However, in the case of the 1st to play pass, a physical card is provided only to those who requested upon your first visit.

Information on tickets and prices will be available soon. Sign up or follow us on social media to be the first to know when tickets are available

Annual Pass prices are the same for adults and children ages 3 and up.

Sorry. We do not offer Family discount.

Our exclusive pre-opening Preview Day events are only available to holders of our 1st to Play pass. That benefit is not offered with any other pass.

The Annual Pass is only valid at LEGOLAND® Korea Resort.

Unfortunately, Annual Passes from other LEGOLAND® Resorts are not available at LEGOLAND® Korea Resort.

The Annual Pass becomes active on the first day of admission into LEGOLAND® Korea Resort after the Grand Opening in May. Annual Passes must be activated within three months of LEGOLAND® Korea’s opening in 2022.

The Annual Pass is valid for 1 year after your first admission into LEGOLAND® Korea Resort.

The day you purchase your Annual Pass online, you’ll get E-ticket via SMS message and Email that you registered online.

No, LEGOLAND® Annual Passes are not transferable. We will use a photograph and barcode scan at our front gate. This will also protect you if your Annual Pass is lost or stolen.

This is to verify your identity when entering LEGOLAND® Korea Resort.  When purchasing an annual pass, please upload or take a picture that can be verified.

No, LEGOLAND® Annual Passes are non-transferable and are issued in the member’s name with a photo. Any attempt to use another guest’s Annual Pass card will result in the permanent confiscation of the Pass.

The Annual Pass does not include parking. We’ll announce more information about the parking, closer to our Grand Opening in 2022.

Yes, we will offer the ability to upgrade your pass. Sign up for LEGOLAND® Korea newsletter or follow us on social media for more information on how to upgrade various events and benefits.

Can't find your booking confirmation? Please email us at LLKR.Experiences@LEGOLAND.com and a member of our Guest Communications team will be happy to assist you. You will need the email address and phone number you used when you made your purchase.

Park Operation related FAQ

We’ll release a full operating calendar as we get closer to Grand Opening in 2022.

LEGOLAND® Korea Resort is an outdoor theme park, but we will also offer a number of indoor attractions, such as our 4D Cinema and many of our rides, shows, and building experiences.

LEGOLAND® Korea Resort will have more than 15,000 LEGO® models, made of more than 30 million LEGO® bricks.

Of course! We’ll have numerous shops throughout the Park and Hotel, with the widest selection of LEGO® products in the world! Exclusive LEGOLAND® limited edition items will be available at The Big Shop and other retail shops located in LEGOLAND® Korea Resort. In addition, you’ll also find exclusive LEGOLAND® souvenirs and everything you need for a perfect day out.

We will be unable to accept LEGO® gift cards at LEGOLAND® Korea Resort, as they are specific to LEGO® brand stores and shop.LEGO.com.

Both the Park and Hotel will have a wide variety of family-friendly dining options. The majority of our restaurants will offer both indoor and outdoor seating.

LEGOLAND® Korea Resort’s menu options are still being developed to meet diverse consumer demands

Yes, LLKR will comply with the government's policy and reflect the situation at the time of the Grand Open as much as possible.

 

Social distancing is everyone’s responsibility and you will see clear markers and signs within queues reminding you to keep a safe distance between other guests. Please always observe all of these markers.

We will frequently clean high-touch points on our rides throughout the day, including seats, restraints/lap bars, entrance and exit gates and queue line railings. We have installed hand sanitizer stations throughout the Resort including at the entrance and exit of rides and we ask guests to use this before and after they ride, as well as regularly washing their hands during the day.

Yes, hand sanitizer stations will be available at various points throughout the Resort for guests and staff, including at the entrance and exit of rides.

Our usual services and facilities will be open, including toilets, baby-changing facilities, First Aid and Guest Services. Plus, reception area will be open for Assisted Access Pass activation and support each day.

Yes, strollers are available at the rental area right next to entrance gate.

Yes, we will have First Aid onsite. For everyone’s safety our team will use masks and other Personal Protective Equipment.

Yes, Guest Services located on Brick Street will be open. For everyone’s safety, we are limiting the number of guests inside at any one time and our staff will be behind protective screens. During busy times we may ask guests to contact our team via email or phone.

We’ll release our full operating calendar as we get closer to our Grand Opening.

We carefully select our rides and attractions to ensure there’s plenty to do for children age 2-12 (and parents too!). However, to ensure everyone’s safety, some of our rides will have minimum height requirements. These height requirements are on our .  www.LEGOLAND.kr and will be clearly mentioned on R&R boards by each ride and our park guide as well.

 

 

We do not offer services to look after children.

LEGOLAND® Korea Resort is primarily an outdoor theme park, but we also offer a number of indoor attractions, such as our 4D Cinema and many of our rides, shows, and building experiences.

We would like to suggest not to bring external food to the park due to the risk of food decay and poison except the case of Baby food, formula and special food for allergic patients.

Yes, you are welcome to build your own Minifigure at the Minifigure Market .

 

 

Yes, Kids Go Free pass will be accepted.

Yes, wheelchairs and ECVs are available for rent in the Mini Market next to Guest Services.

Yes, we will have an Assisted Access Pass program for guests who have a physical disability or medical condition that prevents them standing for extended periods of time, permanently non-ambulant guests and guests who do not understand the concept of queuing.

Hotel related FAQ

LEGOLAND® Hotel will be an immersive 154-room LEGO® sleepover experience just steps away from the theme park. A LEGOLAND® Hotel allows you to extend your LEGO® getaway over several days to create memories that will last a lifetime.

LEGOLAND® Hotel will open for the 2022 season. Details about the LEGOLAND® Hotel will be announced in the second half of 2021.

We look forward to sharing more information about hotel bookings soon!  Sign up for LEGOLAND® Korea newsletter or follow us on social media for more information on LEGOLAND® Korea hotel.

Yes! For questions regarding accommodations please email us at LLKR.Experiences@LEGOLAND.com