Skip to main content

Frequently Asked Questions

How can we help you?

General FAQ

LEGOLAND® Korea Resort is the ultimate LEGO® theme park and hotel destination for kids ages 2-12 and their families! It is the first global theme park in Korea and the tenth LEGOLAND® in the world following Denmark, UK, California, Germany, Florida, Malaysia, Dubai, Japan and New York.

LEGOLAND® Korea Resort is the first LEGOLAND® Resort to be built on an island and is “The most beautiful LEGOLAND® Park in the world.”

It will be the perfect destination for your family offering ultimate LEGO® experience - a day at LEGOLAND® Korea and a night at LEGOLAND® Hotel!

You’ll find more than 40 interactive rides, shows and attractions, allowing kids and their families to spend a whole day together – or even several days – exploring seven LEGO-themed “Lands” each inspired by the popular LEGO® brick series.

The Resort features 15,000 LEGO® models, containing 30 million LEGO® bricks. You are also able to extend your visit with a stay at our 154-room LEGOLAND Hotel that is located right at the main entrance of LEGOLAND Korea. Explore the map.

It will be fully LEGO-themed with interactive LEGO® features throughout.

LEGOLAND® Korea Resort includes signature attractions that have contributed to the popularity of LEGOLAND® Parks around the world. You can expect to see Driving School, where kids learn to drive a LEGO® themed car. The Dragon roller coaster is excite young children without being too scary and a LEGO® 4D movie theater is showing a selection of custom LEGO® movies. Miniland is the heart of every LEGOLAND® Park and includes 7 themed cities with iconic landscapes in miniature scale built out of millions of LEGO® bricks, which offer authentic entertainment to all visiting families.

Our full site is more than 70 acres that involve buildings, rides, and attractions built of LEGO® bricks.

While our Resort is designed primarily for kids ages 2-12, guests of all ages are welcome! Most of our rides and attractions are meant for the entire family to enjoy together.

The Resort is located on Jung-do island, Chuncheon-si, within 2 hours drive from

Great Seoul Metropolitan area by car.

LEGOLAND® Korea Resort is owned by Merlin Entertainments Group, the second-largest visitor attraction operator in the world (and the largest in Europe). Merlin operates more than 125 attractions worldwide, more than 30 of them, including iconic brands such as Madame Tussauds and SEA LIFE Aquariums that you can also visit in Busan, Korea.

LEGOLAND® Korea Resort and LEGO® Korea work closely together but are independent corporations. LEGOLAND® Korea Resort is affiliated to Merlin Entertainments Group which operates and manages global theme parks around the world.

Visit LEGOLAND.kr and sign up for exclusive e-mail alerts – or follow us on our social

media channel.

Instagram: https://www.instagram.com/legolandkorearesort/

Facebook : https://www.facebook.com/LEGOLANDKoreaResort

Kakaotalk Plus friends : http://pf.kakao.com/_UtHgK

Naver blog : https://blog.naver.com/legolandkorearesort

We’re still building our team right now! We’ll be hiring about 1,000 Model Citizens by the time we open. The recruiting details and schedule will be posted on our official website and LinkedIn channel.

Prebooking related FAQ

A reservation for the date of your visit is necessary for the people who purchased Annual Pass, First to Play and Undated Ticket. Please follow the instruction at webpage to save your special day!

Yes, both customers who have Annual Pass and those who have purchased Undated tickets need to make a reservation on the date to visit.

To ensure the best possible guest experience, allow for social distancing and comply with capacity limits set by Korea State, all guests will need to reserve a day to visit in advance.

During the period until December 31, 2022, the maximum date you can make a reservation at once per annual ticket is as follows.

Platinum Pass -> 4 Days (4 times)

Gold Pass -> 3 Days (3 times)

Standard Pass -> 2 Days (2 times)

If you visit on the reservation date, you will have one chance to make a reservation again and you will be able to make another reservation immediately.

Your Annual Pass is good for unlimited visits for 1 year after you activate it! Some blackout dates will apply. Please check the website for the entire operation calendar including the unopened date.

Annual Pass holders can be changed 3 times per reservation through the Date Change page [Here]

Undated ticket holders can also change the date of visit for 3 times. 

 

You can cancel/change your reservation until the closing time of the day before your visit.

There may be restrictions on future reservation changes.

If you don't visit on the date of your reservation, such as a no-show, you can restrict other guests' visits.

Please cancel/change your reservation until the closing time of the day before your visit.

Please check the operation calendar announced on the website and mobile.

For the optimal park experience, we limit the maximum number of people and operate on a 100% pre-booking basis.
If you make a reservation without limitations, we may restrict other users from visiting, so please understand that we limit the maximum number of reservations at one time. 

The date on which all available reservations are filled will be deactivated. Please make a reservation for a selectable date.

The calendar of 2023 will be updated by end of 2022.

Sorry, we don't offer discounts.

We do offer Hotel and Park ticket package on Hotel Reservation Page. 

Pass related FAQ

After purchase cancellation, you can repurchase to a different date. Please contact our Guest Experience (033-815-2300 10:00-18:00).

You can cancel within 7 days of purchase, so please check the date.

(However, cancellation is not possible after the Park closes on the reserved date of visit.)

With 1-Day Admission Tickets (Undated), you must book your date of visit before entering the Park. 1-Day Admission Ticket (Dated) does not require a reservation. The price of 1-Day Admission Ticket (Dated) may vary depending on the peak season, non-peak season, weekend, and weekday.

Pre-purchase through the official website or mobile app may offer a lower price than on-site purchase (Adult : 60,000 KRW / Child 50,000 KRW) on the day of visit. Also, discounts are available if you use the Park during off-season.

Yes, it’s possible. However, please understand that it when the Park’s daily capacity is full, admission may be limited.

No, there is no Blackout Day (entry restriction date) for 1-Day Admission Ticket (Dated).

However, there will be days when the Park is closed.

When a certain date is fully booked (maximum capacity in Park), that date will be deactivated from the booking function. Please select other available date.

Please note that LEGOLAND® Korea Resort operates based on a pre-booking system, to provide an optimal Park experience. If you book in advance through the official website or mobile app, you can purchase at a lower price than on-site purchase on the same day of visit.



The Annual Pass is the most affordable way to experience LEGOLAND® Korea Resort!

It allows you 1 year admission to LEGOLAND® Korea during Park operation days

 

*Depending on the pass type some blackout dates apply, including peak times during summer season and holidays. Full operating calendar is released on here

Our Annual Passes are released in the autumn and winter of 2021 – starting from 30th September 2021 with our First to Play Pass, which gives you the once-in-a-lifetime opportunity to experience LEGOLAND® Korea Resort before it opens at a special Preview Day period!

Currently, we have Standard Pass, Gold Pass and Platinum pass available for purchase.

The current prices of Annual Pass are same as below :

Standard Pass = 119,000 KRW

Gold Pass =  169,000 KRW

Platinum Pass = 249,000 KRW

Annual Passes are on sale through our website: www.LEGOLAND.kr

Standard Pass is a Value Pass - Some blackout dates include select weekends and holidays.

Benefits

- 1 year admission to LEGOLAND® Korea during Park operation days

 

[ Blackout dates 2022 ]

 May   5, 6, 7, 8, 14, 15, 21, 22, 28, 29

 June   4, 5, 11, 18, 25

 July   23, 24, 30, 31

 Aug   6, 7, 13, 14, 15, 20, 27

 Sep   3, 9, 10, 11, 17, 18, 24, 25

 Oct  1, 2, 3, 8, 9, 10, 15, 16, 22, 23, 29, 30

 Nov  5

 Dec  24

 April (2023) 1, 8, 15, 22, 29

 

- 10% Discount on LEGOLAND® Korea Hotel accommodation (blackout dates may apply, not accepted with other discount promotion)

- Receive 1 free Apple Fry on your Birthday

- LEGOLAND® Korea Resort Speical offers, event invitation

 

Gold Pass has Best Value! - Blackout days only on peak days

Benefits

- 1 year admission to LEGOLAND® Korea during Park operation days

 

[ Blackout dates 2022 ]

  May 5, 7, 8, 14, 21

  July 30

  August 6, 13, 14

  September 10, 11

  October 1, 2, 8, 9

 

- 10% Discount on all Food and Beverage locations in the LEGOLAND® Korea Resort

- 10% Discount on Retail transactions in any of the LEGOLAND® Korea Resort

- 15% off luxury stroller rental

- 10% Discount on LEGOLAND® Korea Hotel accommodation (blackout dates may apply, not accepted with other discount promotion)

- Childs get 1 free meal (with paid adult meal) - Mon~Fri

- Receive 1 free Apple Fry on your Birthday

- LEGOLAND® Korea Resort Special offers, event invitation

 

Platinum Pass is all inclusive!

Benefits

- 1 year admission to LEGOLAND® Korea with NO Blackout dates during Park operation days

- 20% Discount on all Food and Beverage locations in the LEGOLAND Korea Resort

- 10% Discount on Retail transactions in any of the LEGOLAND Korea Resort

- 30% off luxury stroller rental

- 10% Discount on LEGOLAND® Korea Hotel accommodation (blackout dates may apply, not accepted with other discount promotion)

- Childs get 1 free meal (with paid adult meal) - Mon~Fri

- Receive 1 free Apple Fry on your Birthday

- LEGOLAND® Korea Resort Speical offers, event invitation

 

* Please note:

- Operation Calendar will be open close to the Grand Opening

- Parking is not included

- Your pass is valid for one year from the first visit after LEGOLAND Korea's opening on May 5th 2022.

- Some retail products may not be discounted.

Blackout dates are pre-determined dates where your Annual Pass will not provide admission to LEGOLAND® Korea Resort. Blackout dates typically include peak times during the summer season and holidays. 

In principle, the annual pass cannot be transferred, sold, or rented.

However, you can claim the transfer in very few cases of force majeure for a certain period of time.

If more than 6 months have elapsed from the date of activation or if the transferor has entered the LEGOLAND® Korea Resort at least once, the transfer is not possible in any case.

Please email us at LLKR.Experiences@LEGOLAND.com and a member of our Guest Communications team will be happy to assist you.

- Invitation to Preview day events

- 10% Discount on all Food and Beverage locations in the LEGOLAND Korea Resort
- 10% Discount on Retail transactions in any of the LEGOLAND Korea Resort (Some items can be excluded)
- 15% off luxury stroller rental
- 10% Discount on LEGOLAND Korea Hotel accommodation (blackout dates may apply, not accepted with other discount promotion)
- Childs get 1 free meal (with paid adult meal) - Mon~Fri
- Receive 1 free Apple Fry on your Birthday
- LEGOLAND Korea Resort Special offers, event invitation

1st to Play is a limited-edition annual pass that has the same benefits as the Gold Pass among the Annual Pass and has once in a life time benefit to visit the park  during the preview period. There will be a chance to upgrade your 1st to Play pass to a Platinum pass. Of course, you can keep the benefits of the 1st to Play Pass including the preview event prior to the Grand Opening. 

1st to Play holders are able to upgrade to Platinum Pass from May 7th (Saturday) at the Park Ticketing Office. 

You can upgrade to Platinum by paying 80,000 won (249,000-169,000), the difference between the current sales prices of the two passes.

Please note that the validity period of the FTP pass is maintained, for one year from the first visit date, only available on site when you visit the park.

 

The online ticket and receipt will be sent to the contact (SMS) and email you provided at the time of purchase. You can enter by printing the barcode on the receipt or by presenting the barcode image to the ticket office staff on mobile.

Our Annual Passes are valid for 12 months after your first admission into LEGOLAND® Korea Resort. 

The 1st to Play Pass is valid for 365 days after your first admission into LEGOLAND® Korea Resort. Your admission into the pre-opening Preview Day event will not count as your first admission! 

However, you must visit the LEGOLAND Korea Resort within 90 days of purchase to activate the ticket (activated upon entry), and it will be automatically activated after 90 days.

Payment cancellation requests can only be made within 7 days of purchase. Cancellation requests to call our Guest Experience 033-815-2300 (10:00~18:00). Cancellation of all payments (credit card/debit card/mobile pay, etc.) takes about 7 working days.

 * There is a difference of 1-2 days for each credit card company, but the exact date of cancellation can be confirmed only by inquiring directly with the credit card company.

All annual passes & tickets for LEGOLAND Korea Resort are sent in the form of online tickets, and there is no separate physical card.

However, in the case of the 1st to play pass, a physical card is provided only to those who requested upon your first visit.

All Guests need a ticket (one per person) or an annual pass, and infants and toddlers can enter free of charge on the day of admission less than 24 months (until the day before the 2nd birthday based on the date of entry)

From the 24th month (on or after your 2nd birthday based on the date of entry), please possess your pass.
Children's tickets: 24 months to 12 years old; adult tickets: 13 years old.

Sorry. We do not offer Family discount.

Our exclusive pre-opening Preview Day events are only available to holders of our 1st to Play pass. That benefit is not offered with any other pass.

The Annual Pass is only valid at LEGOLAND® Korea Resort.

Unfortunately, Annual Passes from other LEGOLAND® Resorts are not available at LEGOLAND® Korea Resort.

Activation Guide for Annual Pass holders.

A. ~ March 16, 2022 (including First to Play pass): "Activated from the first visit (required from May 5 to 90 days) *Automatic activation for 91 days (8/3 days) if not visited"

B. Customers who purchase from 3/17 to 5/4 of 2022: Automatic activation on May 5.

C. May 5, 2022 - Purchasing customers: Automatically activate immediately after purchase

The Annual Pass is valid for 1 year after your pass was activated.

Activation Guide for Annual Pass holders.

A. ~ March 16, 2022 (including First to Play pass): "Activated from the first visit (required from May 5 to 90 days) *Automatic activation for 91 days (8/3 days) if not visited"

B. Customers who purchase from 3/17 to 5/4 of 2022: Automatic activation on May 5.

C. May 5, 2022 - Purchasing customers: Automatically activate immediately after purchase

The day you purchase your Annual Pass online, you’ll get E-ticket via SMS message and Email that you registered online.

No, LEGOLAND® Annual Passes are not transferable. We will use a photograph and barcode scan at our front gate. This will also protect you if your Annual Pass is lost or stolen.

This is to verify your identity when entering LEGOLAND® Korea Resort.  When purchasing an annual pass, please upload or take a picture that can be verified.

No, LEGOLAND® Annual Passes are non-transferable and are issued in the member’s name with a photo. Any attempt to use another guest’s Annual Pass card will result in the permanent confiscation of the Pass.

The Annual Pass does not include parking.

Yes, you can upgrade your First to Play pass at the on-site admission office after paying the difference with the annual platinum pass
For more information on how to upgrade, various events, and benefits, subscribe to our newsletter or follow social media.
* Please note that we do not offer an upgrade of annual passes other than First to Play.

Can't find your booking confirmation? Please email us at LLKR.Experiences@LEGOLAND.com or call Guest Experience (033-815-2300 10:00-18:00). You will need the email address and phone number you used when you made your purchase.

You must bring your photo ID with Korean social security number, and the barcode which was sent to your e-mail after your annual pass purchase. When issuing on behalf of someone else or for children, you may need additional documents such as official family relations certificate or Korean resident registration certificate, to prove your relationship with the person you are receiving on behalf of. Physical cards will be issued at the same location.

Hotel related FAQ

LEGOLAND® Hotel is an immersive 154-room LEGO® sleepover experience just steps away from the theme park. A LEGOLAND® Hotel allows you to extend your LEGO® getaway over several days to create memories that will last a lifetime.

Please click the link below for reservation.

https://book-directonline.com/properties/legolandkorearesortdirect

You can modify your reservation through our Guest Experience (033-815-2300 10:00-18:00). However, cancellation/refund may not apply according to the terms & condition of the specific product you purchased.

If you purchased products through 3rd party companies, please contact directly to them.

Hotel room rates vary every day, so please check on the reservation page below. 

https://book-directonline.com/properties/legolandkorearesortdirect

LEGOLAND® Hotel is open all year round.

Reservations must be guaranteed by credit card at time of booking. Once guarantee is received, room rates are guaranteed unless reservation is modified.

It’s free to cancel up to 72 hours before your check-in time and the prepaid amount will be refunded to your method of payment.

Cancellation requests made within 72 hours to check-in time will incur 100% fee and are non-refundable.

Room cancellation/modification is not allowed within 72 hours to check-in time

If you purchased flexible cancellation, and a refund is approved, it may take 1-2 weeks to receive your refund.

Cancellation Policy for Reservations made within 3 days of arrival: If you made your booking within 3 days of arrival, no cancellations, changes or refunds are allowed. In the event of cancellation or no-show, all monies are forfeited.

Click HERE for full Terms and Conditions

 

Please contact the Guest Experience (033-815-2300 10:00-18:00).

Please contact the Guest Experience (033-815-2300 10:00-18:00). There may be an extra charge when changing the room.

The room theme will be assigned when you check-in.

Yes, except for pre-payment reservations, you can use more than two credit cards upon check-in.

You may request your rooms be assigned next to each other by adding the name and reservation number of the first transaction in the Special Requests section of the second transaction’s checkout page. LEGOLAND® Hotel cannot guarantee rooms to be next to one another, as room numbers are assigned upon check-in, but we will try to accommodate your request.

LEGOLAND® Hotel does not have connecting rooms.

A copy of your booking confirmation will be emailed to you within 24 hours.

Please send an email to LLKR.Reservations@LEGOLAND.com with your reservation details such as name, contact numbers, length of stay, etc.

Please send an email to Legoland.Reservations@LEGOLAND.com with your reservation details such as name, contact numbers, length of stay, amendment details, etc.

Please send an email to LLKR.Reservations@LEGOLAND.com with your reservation details such as name, contact numbers, length of stay, amendment details, etc.

LEGOLAND® Hotel only accepts Kakao-Pay.(We do not accept other mobile payment apps such as Samsung Pay, Naver Pay, etc. Please provide us with your physical credit card upon check in)

Hotel guests can check in starting at 4:00 p.m. and must check out by 11:00 a.m.

Early Check-in/Late Check-out are available on request subject to room availability and occupancy levels. Additional charges may be imposed.

Early Check-in
Before 11am on the check-in day: a full day room charge may be imposed.
Between 11am to 4 pm on the check-in day: a half day room charge may be imposed.


Late Check-Out
Between 11am to 4pm on check-out day: a half day room charge may be imposed
After 4pm on check-out day: a full day room charge may be imposed

Please contact the hotel front. We'll guide you according to the room operation situation.

LEGOLAND® Hotel provides Online Check-in service and please refer to the confirmation email prior to your check-in.

Guests will need to provide ID card/ Passport for check-in.

Yes, our Bell Associates will gladly tag and hold onto your luggage.

LEGOLAND® Hotel is built for kids, with imaginative LEGO features and themed play areas everywhere you look – and all just steps away from the Park!

  • Welcome treasure hunt with LEGO surprises
  • Separate kids’ sleeping area in every room
  • LEGO bricks to build with in your room
  • 2 high-definition flat-panel TVs
  • Fridge and coffee maker
  • Accessible available

Bathroom amenity

Toothbrush 2ea(Adult), Toothbrush 2ea(Child), Shaver, Shower cap, Sanitary bag, Cotton swab, Cotton pad, Comb, Bath amenity (shampoo bar, bath bar, lotion), toilet paper

Room Amenity

Sugar, coffee, tea, bottled water, slippers, children's slippers, tissue paper.

* Cooking ware and portable stoves which may cause fire are not allowed in hotel rooms. 

Yes, from select rooms, you can see the main entrance or Mini land side of theme park.

At theLEGOLAND® Hotel, we have four (4) different types of themed rooms; Pirate, Kingdom, LEGO® Friends and LEGO® NINJAGO®.

  • Our Themed and Premium rooms sleep up to five (5) – two adults and three children
  • Our Suites sleep up to seven (6) People – three adults and three children.

We do not offer rollaway beds. However, Baby Cribs are available on a first-come, first-served basis. This item may be requested at time of booking or at check-in.

Rooms are not equipped with an Iron and Ironing Board, but Iron and Ironing Board are available by request on a first come, first served basis.

Except for the Accessible Rooms, all other LEGOLAND® Hotel rooms come with a bathtub.

Instead of the bathtub, shower booths are ready in Accessible Rooms.

Except for guide dogs, pets are not allowed to enter LEGOLAND® Hotel.

Amenities included in your stay at LEGOLAND® Hotel include:

  • Breakfast at Bricks Family Restaurant
  • Water play
  • Wi-Fi Access
  • Voice-activated in-room Digital Concierge
  • Children’s Entertainment
  • In-Room Safe
  • Parking lot
  • Creative Workshop
  • In-room coffee maker

Amenities for an additional fee/cost include:

  • Awesome Arcade
  • Little Big Shop
  • Vending Machines
  • Bricks Family Restaurant, Skyline Lounge

Children will love the interactive LEGO®features throughout the Hotel, including:

  • Adventure Play and LEGO® pits
  • Disco Elevators
  • In-Room Treasure Hunt with LEGO® Prize
  • LEGO-themed rooms with separate kid's the sleeping area, complete with bunk beds, trundle bed, and their very own TV!

Kids will love the welcome in-room treasure chest with LEGO® prize. All prizes are intended to be a surprise. There is no particular theme.

Search for clues throughout your room to find the secret combination for the treasure chest. Unlock it to discover a special LEGO® surprise inside! Plus, you'll find a bucket of LEGO® bricks in your room to build your own LEGO creations during your stay.

The LEGOLAND® Hotel does not rent strollers and wheelchairs. For more information, please visit the stroller rental office on Brick Street. (Paid)

Guests are welcome to bring their own stroller, ECV or wheelchair to LEGOLAND Hotel. No other wheeled personal transportation devices (i.e. bicycles, skateboards, hoverboards or Segway's) are permitted.

View the Park Map HERE or download our mobile app for an interactive Park map.

Yes, breakfast at Bricks Family Restaurant is included for all guests at LEGOLAND® Hotel. 

Bricks Family Restaurant opens at 7:00am to 10:00am.

You can't book only rooms without breakfast.

Even if fewer people use breakfast than the number of guests, refunds are not available.

There is a water play facility for children with a depth of 60cm.

It is 9 a.m. to 8 p.m.

Operating hours may change depending on the season and weather.

Children under 12 years must be accompanied by a responsible adult maintaining close contact and a constant watch over the child.

We only lend you life vests.

Everyone entering the LEGOLAND® Hotel Waterplay must wear swimsuits.

Yes! The hotel retail shop sells LEGO products, sundry items and everyday essentials.

LEGOLAND® Hotel offers a wide range of activities and entertainment for guests of all ages. Hours are subject to specific entertainment programs and seasons. Guests will be provided with an entertainment schedule at check-in

Children are allowed in the lounge areas with parental supervision.

Room service is not provided.

There is a separate parking lot and shuttle bus for hotel guests.

Please check here for details.

You can't use the hotel's auxiliary facilities after checking out.

There is no gym in the hotel.

No, Our LEGOLAND Korea Hotel & Park is operated by a cashless system so please use a credit card.

No, LEGOLAND® Hotel restricts the use of non-guests, which is to consider the convenience and safety for hotel guests.

Hotel guests-only facilities include Little Big Shop, Adventure Playground, Kids Ground, Creative Workshop, and Waterplay.

Park Operation related FAQ

Please Click here to check 2022 operation calendar. 

LEGOLAND® Korea Resort is an outdoor theme park, but we also offer a number of indoor attractions, such as our 4D Cinema and many of our rides, shows, and building experiences.

LEGOLAND® Korea Resort has more than 15,000 LEGO® models, made of more than 30 million LEGO® bricks.

Of course! We have numerous shops throughout the Park and Hotel, with the widest selection of LEGO® products in the world! Exclusive LEGOLAND® limited edition items are available at The Big Shop and other retail shops located in LEGOLAND® Korea Resort. In addition, you’ll also find exclusive LEGOLAND® souvenirs and everything you need for a perfect day out.

We are unable to accept LEGO® gift cards at LEGOLAND® Korea Resort, as they are specific to LEGO® brand stores and shop.LEGO.com.

Both the Park and Hotel have a wide variety of family-friendly dining options. The majority of our restaurants offer both indoor and outdoor seating.

LEGOLAND® Korea Resort’s menu options are still being developed to meet diverse consumer demands

Yes, LLKR will comply with the government's policy and reflect the situation at the time of the Grand Open as much as possible.

 

Social distancing is everyone’s responsibility and you will see clear markers and signs within queues reminding you to keep a safe distance between other guests. Please always observe all of these markers.

We frequently clean high-touch points on our rides throughout the day, including seats, restraints/lap bars, entrance and exit gates and queue line railings. We have installed hand sanitizer stations throughout the Resort including at the entrance and exit of rides and we ask guests to use this before and after they ride, as well as regularly washing their hands during the day.

Yes, hand sanitizer stations are available at various points throughout the Resort for guests and staff, including at the entrance and exit of rides.

Our usual services and facilities open, including toilets, baby-changing facilities, First Aid and Guest Services. Plus, reception area opens for Assisted Access Pass activation and support each day.

Yes, strollers are available at the rental area right next to entrance gate.

Yes, we have First Aid onsite. For everyone’s safety our team use masks and other Personal Protective Equipment.

Yes, Guest Service Center is located on Brick Street. For everyone’s safety, we are limiting the number of guests inside at any one time and our staff will be behind protective screens. During busy times we may ask guests to contact our team via email or phone.

We carefully select our rides and attractions to ensure there’s plenty to do for children age 2-12 (and parents too!). However, to ensure everyone’s safety, some of our rides will have minimum height requirements. These height requirements are on our .  www.LEGOLAND.kr and will be clearly mentioned on R&R boards by each ride and our park guide as well.

 

 

We do not offer services to look after children.

LEGOLAND® Korea Resort is primarily an outdoor theme park, but we also offer a number of indoor attractions, such as our 4D Cinema and many of our rides, shows, and building experiences.

We would like to kindly suggest not to bring external food to the park due to the risk of food decay and poison. But Baby food, light snacks, special dietary food are allowed. 

For health and safety reasons, pets (except guide and assistance dogs for visually impaired and reduced mobility guests) are not allowed in LEGOLAND® Korea Resort.

Yes, you are welcome to build your own Minifigure at the Minifigure Market .

 

 

Yes, after passing through the entrance, you can do it at the stroller rental office inside Brickstreet.

Yes, tracks for the disabled are arranged separately, and if you visit customer service after passing through the gate, we will issue a Hero Pass after checking the certificate of registration for the disabled. You can use the fast track with Hero Pass. 

No, our park is operated by cashless system so please use a credit card.

There is a shuttle bus running from the parking lot to the park entrance.

For a detailed bus stop location, Please check [Parking & Directions]

Before entering the park, there is a public parking lot where you can use the load for a fee. Please check [Parking & Directions]

Fastrack related FAQ

Fastrack is a system that virtually queues for you, leaving you more time to explore the park!

Using your mobile phone, enjoy one of our three service levels: Regular, Express, or Ultimate, and choose from up to 20 of our attractions. Reservations are made one at a time, and a prior reservation must be used or cancelled before booking the next.

1. Visit the Fastrack website (https://legoland-fasttrack.kr/#).

2. Select “LOGIN” on the top right corner.

3. Enter the email address you booking is made under and enter your password – this is also where you create your password if this is your first time logging in.

4. Your session is now active.

5. Select ONE ride from your choice of attractions.

6. Receive your ride time.

7. While you virtually wait; explore the park, visit our shops and restaurants, or, if you have time, ride a different ride.

8. When your QR code appears you can enter via the Reserve & Ride entrance.

9. Enjoy your ride and repeat!

Rides are set to "full" by the Fast track team when the maximum number of guests using the Fastrack or Ride Access Pass waiting to enter an attraction is reached. So that there is not too much of a delay in the physical Fastrack queue lines, online reservations are stopped temporarily to allow the rides team to clear the queue. This should only be for a short while.

We suggest trying another of your favorite rides and check back later!

In LEGOLAND® Korea Fastrack service provide same price for every guest.

Children under 24months old are not required to pay for Fastrack. They may accompany Fastrack users on reserved rides – height, weight and age restrictions permitting.

For Full Terms & Conditions of our Fastrack system, please visit here.

Fastrack covers up to 20 of the top attractions:

  • Duplo® Express
  • LEGOLAND® Express
  • LEGOLAND® Observatory
  • LEGO® NINJAGO® the Ride
  • LEGO® City Airport
  • LEGO® Factory Adventure
  • Fire Academy
  • Driving School
  • Dragon Coaster
  • Disco Spin
  • Merlin's Magic train
  • Merlin's Flying Marchine
  • Monkey Climb
  • Brick Party
  • Splash Battle
  • Anchors Away
Health