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Refunds & Cancellation Policy

- Payment cancellation requests can only be made within 7 days of purchase.
- Cancellation requests can be made from the 'Purchase Cancellation and Ticket Resend Application' on the website. (*The menu will be provided when the ticket sales menu is opened.)
- For all payment cancellations (credit card/debit card/transfer/mobile, etc.), the cancellation period takes about 7 business days.
- There is a difference of 1-2 business days depending on the credit card company, but please check with the credit card company directly for the exact cancellation date.